Privacy Policy

Docura.in is committed to protecting your personal information and ensuring that it is used and shared in a way you are comfortable with. Please read the following to learn more about our privacy policy. By visiting the Docura.in website, domain name, and any other linked pages, features, content, or application services offered from time to time by the Company in connection in addition to that, or using any of our services, you acknowledge that you accept the practices and policies outlined in this privacy policy.

This Privacy Policy describes how the Company collects, uses, and discloses personally identifiable information ("Personal Information") when you access the Company's Website or use Company services. This policy does not apply to the practices of companies that the Company does not own or control or to individuals that Company does not employ or manage.

COOKIES:

We use cookies to collect information about how our website is used and to improve our site. Cookies are small text files placed on your computer's hard drive by your browser. They allow us to recognize your browser and track how and when pages on our site are visited. Company cookies do not collect Personal Information, but we may combine the general information collected through cookies with other Personal Information to help us improve our site.

SECURITY SERVICE & STATISTIC:

At Docura, we use reporting software to track the amount and type of traffic we get on our website. We use this data to improve your shopping experience and ensure we have enough capacity to serve all our members properly. The software only provides us with aggregate reporting information, so no personal or personally identifiable information is used in this process.

To make our website as effective and enjoyable as possible, we collect certain information each time you visit. This information is stored in server logs and helps us understand the type of user accessing our website and certain browsing activities of that user.

The data we collect may include: the IP address of the user accessing our website, the type of browser and the operating system, the website the user last visited before linking to our website, how long the user accessed our website in any given session and the date and time of access. We may use this data extensively at an aggregated level to understand how our website is used.

SERVICE PROVIDED:

We may use various third-party service providers to operate our Website, Docura. For example, we may use third parties to host our website, operate various available features, send emails, analyse data, provide search results and links, and assist in fulfilling orders. For these services to be carried out effectively, some third parties may need access to your information. We only disclose information to our service providers on a need-to-know basis, and they are only permitted to use such information to provide the services they provide in connection with our website.

EXCEPTIONS NOUS:

Docura may disclose information when required by law or if Docura, in its sole discretion, deems it necessary to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our Website terms of use. Your personally identifiable information may be transferred to another company in case of a merger, sale, or other change in control. It could happen as part of an insolvency or bankruptcy proceeding.

NOTIFICATION & MODIFICATIONS:

This Privacy Policy forms part of our Terms of Use, and by using our website, you agree to be bound by this policy and our Terms of Use. Please do not use our website if you do not agree with this Privacy Policy. Any disputes over privacy that may arise will be subject to this policy and our Terms of Use, including limitations on damages.

ANY CONCERNS

If you have questions or concerns about our privacy policy here at the Company site, please don't hesitate to contact us. You can email us at support@docura.in, and we will do our best to resolve any issues you may have. You can also call us at +91 8980300888, and we'll be happy to discuss your concerns. Thank you for reaching out to us!

Should you wish to cancel an order prior to it being shipped, kindly contact us at support@docura.in or call us at 8980300888. Prepaid orders that haven't been shipped will be refunded in the form of a credit note within 4-5 business days from the date the credit note request is processed.

Cancellation after shipment:

Once the order has been dispatched and assigned to a delivery partner, cancellation is not possible. We uphold a no-refund policy. Docura Baby Care will not provide a refund once the product is delivered.

Here at Docura Baby Care, we strive to bring the finest luxury baby care products inspired by pure ingredients to your child's doorstep in the comfort of your home. We meticulously follow a comprehensive order placement process; once your order is placed on our website, it is promptly forwarded to our logistics partners for shipment. As a result, order cancellation is not feasible after placement on our website. Rest assured, our products undergo a thorough quality assurance procedure before being dispatched, minimizing the need for order cancellations. However, in the unlikely event of an issue such as a manufacturing error, you can reach out to our customer care team at support@docura.in or call us at 8980300888 to learn more and seek assistance.

Disclaimer

DASH EVERAL retains the right to modify its terms and conditions at any given time. By accessing and using the website, you are implicitly agreeing to adhere to the latest terms and conditions. It is therefore recommended that you review the terms and conditions each time you use the website.

The content provided on this website is for general informational purposes only and should not be seen as a substitute for professional medical advice, diagnosis, or treatment.

By utilizing and visiting our website, you agree that under no circumstances will this practice, its affiliated or associated entities, its content providers, or any other party involved in the creation, production, or delivery of this website or any linked site be accountable or liable to you or any entity in any manner (including but not limited to individuals who may use or rely on such data or materials, or to whom such data and materials are provided) for any loss, damage (whether actual, consequential, or punitive), injury, claim, liability, or any other cause of any kind or nature resulting from any information presented on this website or arising from any decision made or action or inaction taken by you or any other individual based on the information provided through our website, even if you inform us of the possibility of such claims or damages.

All content is copyrighted © 2022 and all intellectual property rights are reserved by DASH EVERAL. The information and content accessible on the website, including trademarks, logos, service marks, text, graphics, button icons, images, audio clips, data compilations, software, and the arrangement and organization thereof, are the exclusive property of DASH EVERAL. Reproduction or electronic reproduction of any document, visuals, audio, video footage, or any other materials in whole or in part for any reason is strictly prohibited unless prior written consent is obtained from the respective copyright holder.